Heads Up

Grammy took The Boy to a doctor’s appointment today. She does that for me in the summer so I don’t have to take time off work. And I don’t really need to be there unless I know something big (like shots) are happening. If all we’re doing is weighing and measuring and asking if everything is going well, Grammy can handle that.

Except when they don’t tell you in advance that shots are necessary.

doctor-medical-medicine-health-42273Three shots, to be precise. When Grammy texted me, I thought, “Maybe he can be coaxed into it, but my guess will be no.” I was right. She took him to lunch, and I called to reschedule.

It’s the preventable stuff that just kills me. Because it doesn’t have to be this way. I get that your office is busy. I know medical receptionists have a lot to do. But is it possible, just maybe, that with your patients on the spectrum, you could give them a heads up, so we don’t have to waste all this time and unnecessary anxiety?

I know what I ask seems outrageous, but in this day and age of “patient portals” (ours currently doesn’t work), and texts to remind us of appointments, maybe it’s an overlooked possibility. I’m just sayin’…

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One thought on “Heads Up

  1. Not outrageous at all and it would help them too…I think it is just a matter of no common sense and bad customer service nowadays

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